Those who conduct tuition, coaching or student training under the MpowerStudents (Emocare) banner should follow the following ethics properly:

• All payment related queries and tuition fees are to be handled by those who are conducting the program. MpowerStudents / Emocare, Chennai will act as the certifying and academic authority.
• Tuition / coaching sessions should be conducted at the agreed time and as per the announced schedule.
• Daily / periodic recording of online sessions, wherever applicable, should be shared with participants or parents as communicated.
• Sessions should happen in a professional, student-friendly and ethical way.
• Any change made in tuition delivery, timing or structure by the affiliated person or partner should be intimated to the company in advance.
• Payment 50% to be made before starting and remaining within 10 days of completion of the program, after receipt of complete recording and training / tuition report.
• Appropriate legal action may be initiated against an affiliated person or partner if the above company norms are not followed.

Anyone who joins any program (Smart Learning, Study Skills, Counselling, Personality Development, Tuition, Coaching or Workshops) conducted by MpowerStudents, a student unit of Emocare International, understands fully that Emocare is a private company registered in India and our trainings are purely private and intended for skill and performance improvement.

Whosoever joins any program also understands that when they pay money, they fully understand that the sessions will happen only as per the policy and structure of MpowerStudents / Emocare.

Certificates, completion letters or internship certifications will be given only after post-program evaluation. The basis of any training is post evaluation which students have to undertake and pass, as applicable.

The students and parents hereby agree to follow rules and regulations framed from time to time for the welfare of the students and the integrity of the program.

Whosoever joins understands that programs on any subjective matters (study skills, behaviour, emotions, personality, career etc.) cannot be conducted according to the whims and fancies of a single individual or group of individuals.

Whosoever joins understands very well that all programs being conducted will be conducted strictly as per the laid down policy of MpowerStudents / Emocare.

No refund will be made if any participant wants to quit the program at any time after joining in the official WhatsApp group for that batch. Joining the WhatsApp group is your unconditional acceptance of attending the program as per the requirements of the company. Any refund request without joining the WhatsApp group should be made within 24 hours of payment. In that case, payment will be returned within 15 days of such request.

At MpowerStudents (www.mpowerstudents.com), a student-focused unit of Emocare International, we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in line with India’s Digital Personal Data Protection Act, 2023 (DPDP Act), as well as global best practices (GDPR/CCPA).

Consent

By using our website, you consent to this Privacy Policy and agree to the collection and use of information as described.

Information We Collect

• Personal Information you provide (student name, parent/guardian name, email, phone, address, etc.).
• Payment details processed securely through third-party gateways.
• Usage data such as browser type, IP address, and pages visited (via cookies/analytics).

How We Use Your Information

• To provide and improve our Smart Learning, counselling, tuition and training services for students.
• To communicate with you regarding class schedules, updates, progress and support.
• To process payments and issue certificates, progress reports and completion letters.
• To ensure compliance with legal obligations and resolve disputes.

Children’s Data

We work primarily with school-going children and students; any data collected is with the knowledge and consent of parents/guardians. We do not knowingly collect personal data from minors without such consent. If you believe a minor has provided us with personal information without guardian consent, please contact us so we can promptly review and delete it if required.

Your Rights

You have the right to request access, correction, or deletion of your data. You may also withdraw consent at any time, subject to our legal obligations and academic record-keeping requirements. Requests will be addressed within one month.

Cookies & Analytics

We use cookies and analytics tools to improve user experience, understand website usage and enhance our content. You can disable cookies in your browser settings, though some features of the site may not function optimally.

Data Security

We implement reasonable security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Grievance Officer

If you have any questions, concerns, or complaints about our privacy practices, please contact:

Grievance Officer
MpowerStudents – Student Counselling & Smart Learning (Unit of Emocare International)
Email: emocare@emocare.co.in
Phone: +91-7010702114

Thanks for purchasing our training, coaching, tuition or counselling services through our website www.mpowerstudents.com or through any other payment channel / mode authorised by MpowerStudents / Emocare.

We follow a simple policy: No refund after joining the official WhatsApp group for that batch or program. If you request a refund before joining the WhatsApp group, the request must be made within 24 hours of payment. Refund will be processed within 15 days.

MpowerStudents and Emocare content available in blogs, videos, quizzes and training material is strictly informational and educational. We provide academic, behavioural and emotional support resources and self-help tools, but we are not a hospital or emergency medical service. Our website is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

If you are in crisis or having thoughts of suicide, please call immediately:

• AASRA Helpline: +91-98204 66726
• Snaha Helpline: +91-95822 11233

Or dial your local emergency number right away, or contact the nearest hospital / qualified mental health professional.

All disputes and claims against MpowerStudents and/or Emocare are subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.

1) Where is MpowerStudents located?

We function from Emocare’s centre at 14, Shop Street, Venkatapuram (Near Ayyappan Temple), Ambattur, Chennai – 600053, Tamil Nadu, India.

2) Do you offer online student programs and counselling?

Yes. We support students, parents and educators across India and worldwide through secure online sessions and classes.

3) What is your refund policy for MpowerStudents programs?

No refund after joining the WhatsApp group for the program. Refund requests made within 24 hours before joining the group will be processed within 15 days.

4) How do you handle my personal data?

We follow India’s DPDP Act, 2023, and global best practices. Please read our Privacy Policy above for details on student and parent data handling.

5) How do I contact MpowerStudents quickly?

Call/WhatsApp +91 7010702114 or message us via the green WhatsApp button on this page.